Privacy Notice

Salonza Privacy Policy

This policy explains what personal data Salonza collects, how it is used, when it may be shared, and the safeguards applied across the mobile app, website, and business-management services.

Salonza respects your privacy and uses personal information only to operate, secure, support, and improve the platform. We do not sell personal data to third parties.

1

Information We Collect

Salonza may collect names, email addresses, phone numbers, booking information, payment details, device information, IP addresses, and usage analytics.

2

How We Use Information

We use personal data to provide and improve services, process bookings and payments, send reminders and notifications, prevent fraud and abuse, provide customer support, and improve platform performance.

3

Data Sharing

We may share limited information with salons connected to your bookings, payment providers, legal authorities where required by law, and service providers assisting platform operations.

We do not sell personal data to third parties.

4

Data Security

We implement commercially reasonable security measures to protect user data.

However, no online platform can guarantee absolute security.

Users are responsible for maintaining secure passwords and devices.

5

Payments

Payments are processed through third-party payment providers.

Salonza does not store full card details directly unless securely handled by certified payment processors.

Businesses are responsible for applicable taxes, VAT obligations, and legal compliance in their jurisdiction.

6

Termination

Salonza may suspend or terminate accounts for Terms violations, fraudulent activity, harmful behavior, or illegal use of the platform.

Users may stop using the platform at any time.

You can request deletion of your Salonza account and associated personal data at /account-deletion. Requests are reviewed and completed within 30 days.

7

Changes to These Terms

Salonza may update these Terms occasionally.

Updated Terms will be posted within the app or website with a revised "Last Updated" date.

Continued use of Salonza after updates means you accept the revised Terms.

Businesses may cancel their Salonza subscription anytime without cancellation fees.

8

Contact

For support, privacy, or legal inquiries, contact:

hello@salonzaapp.com